Persons with disabilities
Recognizing the right of the elderly and people with disabilities to access all information and e-services, the Ministry of Justice has provided several tools:
1. Mobile Notarial Office Service
This service enables clients who cannot visit regular notarial offices, including the elderly (65 or older), the sick, the disabled, inpatients, inmates and Priority medical card holders to book an appointment so that the notary public visits them at their location.
Link To Service
2. Multiple channels for services
The Ministry of Justice has developed several channels for providing e-services in a safe and reliable manner, at no additional charges. The channels include dedicated websites, the Najiz e-services portal and mobile app.
Mobile notarial offices provide notarial services at the location of disabled people, the elderly, the sick and inmates. The services are extended by mobile notaries who work in various regions under a governance system maintained by the ministry.
3. Text-to-Speech Reader
The MoJ portal provides a "text-to-speech reader" that converts text to speech the user can listen to without having to use an external app. The feature helps the visually impaired and those who have difficulty in reading web text. When you click the "Listen" button, you will be able to listen to the digital content in a clear and neutral voice at reasonable speed. You can also adjust the volume and download the content as an MP3 file to listen to it later.
The Unified National Platform (GOV.SA) is designed to be compatible with the latest versions for reading texts:
VoiceOver: Mac Built-in
Narrator: Windows Built-in
4. Tutorial videos
You can watch the videos available on the e-service description pages to guide you while using the judicial services.
5. Text resize and display settings
You can use the text resize feature available on all pages, as well as the display settings at the top of pages.
Legal service centers
This initiative focuses on the creation of legal service centers outside judicial facilities. Providing a variety of legal services for extended and late hours, the modern centers receive all types of clients including those with disabilities. The services include notarization, enforcement, judiciary, and value-added services such as counselling, legal translation and sign language interpretation for deaf people. Seeking to improve client experience, the MoJ has also established a unified communication center and control rooms for answering clients' questions, inquiries and complaints, sparing them in-person visits to the ministry's facilities. The initiative also focuses on the development of the Qayyim system, aiming to improve services by building a reference framework for the level of judicial services, measuring satisfaction under international standards, responding rapidly to comments and complaints, and establishing an electronic portal for the ministry's services.
Eshara sign language service
This service offers sign language interpretation to enable effective communication between the service provider and the client while maintaining privacy, independence and flexibility. The service is extended through a platform and mobile app that supports videoconferencing.
· Professional and high-quality standards
· Easy communication between the service provider and the deaf client
· Availability at all judicial facilities
· Availability of male and female interpreters
· Enhancement of the justice system identity in the community.
To use the service, please download the app