· Administrative and technical supervision of affiliated units, and coordination among them so as to ensure the integration of activities and maximum use of available resources
· Supervising the study of the plans, programs, budgets, rules and instructions submitted by the affiliated units; approving them under vested powers; and monitoring implementation
· Supervising the identification of the directorate's needs of staff, devices, equipment and tools; monitoring procurement; and evaluating staff to determine training needs
· Supervising the preparation of regular reports on the directorate's activities, achievements, challenges, and recommendations for development
· Building unified standards and specifications for Client Services Unit at judicial facilities
· Training and qualification of client service staff to provide high quality services in cooperation with relevant directorates
· Continuous improvement of client service providers at judicial facilities
· Implementation of supervision and guidance services at judicial facilities and dealing effectively with clients
· Unifying procedures for dealing with clients at judicial facilities
· Adopting the general directorate's updates of clients' informational guides on the ministry's services, and of service providers' procedural guides
· Other relevant tasks that are assigned
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Main Roles |
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Branch Supervisor
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• Administrative and technical supervision of affiliated units, and coordination among them so as to ensure the integration of activities and maximum use of available resources
• Supervising the study of the plans, programs, budgets, rules and instructions submitted by the affiliated units; approving them under vested powers; and monitoring implementation
• Supervising the identification of the directorate's needs of staff, devices, equipment and tools; monitoring procurement; and evaluating staff to determine training needs
• Supervising the preparation of regular reports on the directorate's activities, achievements, challenges, and recommendations for development
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| Client Services Units at Judicial Facilities |
• Providing services to clients under the procedures approved by the General Directorate of Client Services
• Applying all standards approved for client services
• Adopting the general directorate's updates of clients' service guides, and of service providers' procedural guides
• Other relevant tasks that are assigned. |