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Customer Charter


​​The Ministry of Justice gateway services to citizens and residents and visitors from all over the place. It also provides a set of special constituencies legitimate e-services.

Our commitments:

- Commitment to personal privacy and confidentiality of electronic transactions in accordance with our policies to comply with privacy and security.
- Obligation to provide correct information through the portal and electronic systems.
- Obligation to provide substantive and technical support to our customers so as to ensure maximum benefit from the gate and its services. 
- A commitment to seek to ensure the highest degree of continuity of our systems for the electronic clock. 
- Adherence to treatment and to respond to all complaints and suggestions received through electronic communication channels. 
- Commitment to communicate and interact with our valued customers through electronic communication and social participation provided on the portal channels.


Last Modified : 20 May 2021